This Privacy Policy describes how we collect, use, and protect your personal information when you visit or interact with our website. We are committed to respecting your privacy and complying with applicable data protection laws in the UK.

​

1. Who We Are

Business Name: Cove Salon
Email:  covesalonuk@gmail.com

​

2. What Information We Collect

We may collect and process the following types of personal data:

• Contact information – name, phone number, email address

• Appointment information – service booked, date/time, stylist preference

• Website usage data – IP address, browser type, pages visited (via cookies or analytics tools)

• Marketing preferences – opt-in to receive emails or offers

​

3. How We Collect Your Information

We collect your information when:

• You book an appointment through our website or by phone

• You fill out a contact form or sign up for newsletters

• You browse our website (via cookies or analytics)

• You interact with us on social media or leave a review

 

4. Why We Collect Your Information

We collect and use your personal data to:

• Manage appointments and customer service

• Respond to enquiries or requests

• Send updates, special offers, or marketing (if you’ve opted in)

• Improve our website and services

• Comply with legal or regulatory obligations

 

5. Lawful Basis for Processing

Under UK GDPR, the lawful bases we rely on may include:

• Consent – when you opt in to marketing

• Contract – to fulfil appointment bookings or enquiries

• Legal obligation – for tax or business records

• Legitimate interests – to improve our services and website

​

6. How We Store and Protect Your Data

Your data is stored securely on Wix servers and any third-party booking or marketing platforms we use. We take appropriate technical and organisational measures to protect your data.

We do not keep personal data longer than necessary.

​

7. Sharing Your Data

We do not sell your data.

We may share your data with:

• Service providers such as Wix, booking systems, or email marketing platforms (e.g. Mailchimp, Fresha)

• Legal or regulatory authorities if required

​

8. Cookies

Our website uses cookies to improve your experience and analyse traffic. You can control or disable cookies through your browser settings.

​

9. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing at any time

• Object to or restrict processing

• Lodge a complaint with the ICO (Information Commissioner’s Office): www.ico.org.uk

​

To exercise your rights, please contact us at  info@covesalon.co.uk

​

10. Changes to This Policy

We may update this policy occasionally. Changes will be posted on this page with an updated revision date.